Find the right equipment and getting the processor for your merchant account can sometimes be a bit overwhelming, you should go into this process with an open mind, and be prepared to do some research. Ask your self, what are the I need, how much are these features goint to cost me, what all does the service include, and perhaps the most important, is this company going to take the time to help when I have problems?
When you run into an issue with your equipment, or service, and I promise you, this is inevitable, you want someone that is going to take the time to help you through these problems. When you’re working with a good company , the sales rep. should be happy to walk you through the entire process, by the time they finish you should know your equipment inside and out, you should know exactly what you’re getting, and know exactly what to expect from your service.
Now don’t be confused, credit card machines are basically stripped down mini computers, you’re not going to just sit down and be able to navigate all the menu’s and features right out of the gate, this is where a helpful sales rep. comes in, he/she will need to walk you through, and make sure you know exactly how to use you’re new terminal, otherwise it will be nothing more than expensive brick that is sure to anger you in the long run.
There’s many different ways to get your equipment depending on what processor you decide to go with, you can lease the equipment, or purchase it, sometimes they will be so eager to earn your buisness they will offer the equipment for free. Before you make any decisions on cred card machines or sign any contracts make sure you take a moment step back , and look at the big picture.
Try and not let the initial cost of equipment and set fee’s be your deciding factor. Make sure the service, equipment, rates, and commission is something you’re happy with, and meet all thee needs of your growing business.Used equipment from outside sources is very easy to find with a simple google search on the net, However; many processors will charge you a re-programming fee so that it will be compatible with your system, make sure that this re-programming fee doesn’t offset the difference of buying used equipment.
The basic equipment you will need to get your new business up and running is a terminal, keypad, and a printer. Find something that is going to work for you, and the space you have available. There are many different kinds of terminals, make sure you find one that suits your business needs. Make sure that before the rep. leaves, he/she has taken the time to walk you through the machine, so that you’re able to navigate the menu’s and are aware of the feature you need. This will come naturally as you continue to use your new equipment on a daily basis, but you need a solid foundation, while the help is there.